Why are my Static IP’s the same with multiple subscriptions?
By default, we provide users with a shared proxy service. This means that you share the servers and the IPs with many other users.
If you sign up for two subscriptions, there’s a likelihood they will both be on the same shared proxy with the same IP addresses. Only the usernames and passwords would be different for each subscription. We use your usernames/passwords to distinguish your traffic for billing purposes.
If you want different IP’s for your multiple subscriptions, you have three options that can result in this change:
- If you use our service in two different regions, you will get different IPs (although still shared).
- If you request different IPs for your application for each “subscription” and we have additional servers in your region (usually not a problem), then you can be reassigned new IPs to split the two accounts (still shared). Email our Support for help with this change.
- For Enterprise plans and greater, you can request dedicated service. This gives you dedicated proxy resources and dedicated IPs.