Can I access my app/website via your Static IP address?

The short answer is… it depends.

By default, QuotaGuard Static allows you to route outbound traffic from your app via a Static IP, for example, to access a database behind a firewall.

If you want to route inbound traffic via a static IP to your application, then you need to do a bit more configuration, and it comes with some caveats.

  1. Creating a DNS record to point to a Heroku application

    If you are doing this to try and setup DNS rules for your Heroku app (for example pointing to your Heroku app) you should do this via a CNAME, not via an A record on the IP address.

    You can find out more at this link about how to set up Inbound Proxies for your Heroku application.

  2. Clients of your website have strict internal firewall controls and can only access websites with a specific IP address

    If you have clients that can only access specific sites on the internet and you need a static IP address that they can add to their firewall then you can use QuotaGuard Static. Simply follow the instructions here to get started:


  1. You cannot just enter in the Static IP address. Multiple accounts may be sharing the same IP address, so without using a hostname in your URL, we are unable to determine which account to route traffic to correctly.